Joan Expand One of the first people to get a Community Calling phone was Joan. She lives in a care home in London and had been cut off from her family during lockdown. Isolation and loneliness are growing issues for the elderly, especially in a digitalising world that can leave them behind. We delivered a sterilised phone to Joan’s door so she could start video calling family members. What was first thing she said she would do? Call her son to tell him she loves him. Check out the video below for Joan's story.