Emma is based in Rochdale, one of Greater Manchester’s most disadvantaged boroughs. She has been in and out of homelessness and struggled with substance abuse for 25 years.

Now, she is 10-months clean and has been living in temporary housing for the last year provided by her community support group, Stepping Stone. She’s on the up, is now back in touch with her family and her new device will be the gateway she needs to keep her connected to them, as well as her support workers. 

Eventually, she hopes it will help her back into employment. When she opened the box with her new phone in it, she said:

 “That’s fantastic, wow, I’m thrilled! This will be such a huge help in finding me a job”